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Class Climate - Frequently Asked Questions

What is Class Climate?
Class Climate is the campus enterprise online course evaluation system from Scantron. The purpose of Class Climate is to provide an online method for student evaluation of instructors and courses.

How does Class Climate work?
Departments submit evaluation questions, which will be put into an electronic format by IR. Students will be invited to complete the evaluation through emails sent automatically by the system. Results of evaluations will be sent to department chairs and their designees.

The Service Level Agreement for Class Climate can be found here: Class Climate SLA

Who do I contact with questions about Class Climate?
Questions and requests can be emailed to

Where can I find the current Class Climate schedule?
The schedule for the current semester/session evaluations is circulated through the college chair offices, and published on the IR web site on the Class Climate page.

How does a department get started with Class Climate?
IR will work with the department chair to get the necessary information to prepare Class Climate for their departments evaluations, which includes the set of questions to use and report delivery options.

What does a department need to do each semester to participate?
Once a department has already used Class Climate for a semester, their questionnaires are already in the system so the only information that needs to be submitted is the list of courses to be evaluated. IR asks department chairs to submit the list of courses to be evaluated each semester to prior to that semester’s deadline.

What types of questions can we have?
There can be 4 different types:

  1. Scaled questions- Scaled questions can be set up with a scale between 2 and 11 choices. The values of the Left and Right poles can be defined (e.g. Strongly Agree and Strongly Disagree). Only results from scaled questions will include a mean, median and standard deviation.
  2. Open questions- Open questions offer the student a text box to type their response. Responses will be show as a list in the final report. Responses that are identical will be listed one time on the report with a count of the number of times they were entered.
  3. Single Choice questions- Single choice questions display as a drop-down menu where the student can only select one choice from the dropdown menu. The results from single choice questions show on the report as a total count of each response in a bar chart format.
  4. Multiple Choice questions- Multiple choice questions show the choices with checkboxes next to them and the student can check as many boxes as they need.

How many different questionnaires can there be?
There is no departmental limit. In most cases, departments use one or two sets of questions for all of their courses. If more than one questionnaire is used by a department, it is usually because their courses can be split into different types, i.e. traditional vs. web-based, lab vs. lecture, etc.

Can instructors add additional questions to a departmental questionnaire?
Yes, if the department chair approves the addition of additional questions for an instructor. IR asks that department chairs submit these additional questions at the same time they submit the list of courses to be evaluated.

Who receives the evaluation reports and when are they sent?
Evaluation reports are sent as PDF files via email to department chairs and their designees. Each semester department chairs can designate additional recipients such as program assistants or department email accounts. Department chairs also specify whether the system should send instructors their own results. Reports are scheduled for distribution on the day after grades are released to students.

Is it possible to receive a report of which students completed evaluations for a course?
Yes. Participation reports can be sent for any course upon request of the instructor. Instructors should request this prior to the start of the evaluations by sending the request to These reports will be sent within 2 business days of the end of the evaluation period.

When is the evaluation period?
The default evaluation period each semester varies slightly depending on the Academic Calendar but can loosely be defined as the week before finals.

Is there an alternate evaluation period and if so, when is it?
Yes, an additional evaluation period is offered to department chairs. The alternate evaluation period each semester varies slightly depending on the Academic Calendar but can loosely be defined as the week of Finals. What will students see? How do they interact with the system? The morning the evaluations open, students will receive an email message from \ inviting them to complete an online course evaluation. The email will identify the course and the instructor and list the deadline for completion. There will be a direct link in the message to the evaluation. Students will receive a separate email for each participating course in which they are enrolled. The student will click the link which opens the online evaluation in their web browser. After they fill out and submit the evaluation, they will receive a confirmation email stating they completed the evaluation.

Are students sent any reminders?
During the evaluation period, the system will track who has/has not completed the survey, and will send reminder messages to the students who have not yet completed the survey.

What are the responsibilities of the department chairs?
Department chairs are responsible for initially submitting the evaluation questions as well as any changes to the questions. They are also responsible for submitting the courses to be evaluated each semester. Department chairs can also define additional report recipients beyond themselves.

What are the responsibilities of the instructors?
Instructors are responsible for communicating with their department chair in order to get their courses scheduled for online evaluations. Instructors should inform their students that their course will use online evaluations and encourage students to complete the evaluations. Instructors are also responsible for requesting a participation report for their course(s), if needed.

Is this system confidential and anonymous?
Yes. It is not possible for any user of the system to view, modify or delete an individual student’s responses. Also, the system internally tracks which students have completed evaluations to prevent a student from responding multiple times.

Summer 2012 Class Climate Schedule
Session(s) 3W1 3W2 and 6W1 3W3 6W2 9W1 3W4 6W3 9W2 12W
Request Deadline 5/21 6/11 7/2 7/20
Message to Instructors 6/4 6/25 7/16 8/3
Evaluations Open 6/11 7/2 7/23 8/10
Reminder 1 6/14 7/5 7/26 8/12
Reminder 2 6/16 7/7 7/28 8/14
Reminder 3 6/18 7/9 7/30 8/16
Evaluations Close 6/18 7/9 7/30 8/16
Participation Report Delivery 6/19 7/10 7/31 8/17
Final Report Delivery 6/22 7/13 8/3 8/23

Course Evaluation Services
IR provides course evaluation services that allow students to evaluate academic courses and instructors. Evaluation services are available using either an online methodology (the Class Climate system from Scantron) or in a traditional print format.

Online Course Evaluations
The online course evaluation system, Class Climate, can be used for any type of course, whether it is a traditional classroom course, a hybrid course, or a course that is entirely online. It can be used for either 7-week, 14-week, fall, spring or summer. Evaluations are sent to students via email; students complete the form and submit, and the central system tabulates the results and sends a completed report to department chairs and their designates.

For more information regarding online course evaluations: Class Climate Frequently Asked Questions

Printed Course Evaluations
The traditional print format for course evaluations requires IR to prepare pre-formatted answer sheets, and instructors will manually distribute in class for students to complete. The manual forms are then hand-delivered to the Office of Institutional Research, where they will be scanned and processed, and the results are distributed as MDI or PDF format.

For more information regarding print format course evaluations: Printed Course Evaluations

Print Course Evaluations
Hours: Monday-Friday, 7:45am-4:30pm
Contact: UW-Test Scoring,, ext. 4864 or 1149
Drop-off Location: TSC Helpdesk - Andersen Library 2000
Hours: Monday-Thursday 8am - 9pm, Friday 8am - 4:30pm

Deadline: For all courses (3-week, 8-week, or 16-week), the deadline for making prep requests is two weeks prior to the end of the final day of classes.

The traditional print format for course evaluations requires departments to purchase pre-formatted answer sheets, and manually distribute them in class for students to complete. The manual forms are then hand-delivered to the TSC Helpdesk, where they will be scanned and processed, and the results are distributed as MDI or PDF format.

The scanning of printed course evaluations on machine-readable answer sheets is a service provided by iCIT Network Operations Center.

Instructors requesting the Printed Course Evaluation service must submit a completed request form. Request forms are also available in departmental offices or you may use the following links:

Answer Sheets
Answer sheets must be completed using a No. 2 pencil. Completed response sheets should be delivered to the Helpdesk or sent by campus mail directly to 208 McGraw Hall.

Results are sent to the department secretary’s campus email account. NOC will no longer print results, as they can be printed by the department. If you need assistance printing, please contact the Helpdesk at ext. 4357. Emailed results are available in both PDF and MDI format. During peak end of semester times (January or May), evaluations can take up to a month.

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