The health care industry is about people and helping them maintain or regain good health. You will need strong customer service skills and patience to work effectively with many different individuals throughout your workday.
"Area employers tell us over and over that they are looking for people who not only can do the technical aspects of the job but who possess the soft skills - professionalism, strong interpersonal skills, and the ability to work in a team environment," states LMC Medical Office Systems instructor and advisor Lisa Augustiniak.
Other skills and knowledge you'll need to be successful include:
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