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Strategic Issue
Acquisition, Discovery and Application of Knowledge
How can Lake Michigan College create and support
a culture of inquiry, creativity, excellence, personal responsibility,
outstanding customer services, and innovation that leads to
programs and services that are continually assessed for quality
and relevance?
Strategies:
Using a comprehensive and integrated fact-based
system, the College will:
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Continuously capture, evaluate and implement ideas for innovative
programs and services that meet the needs of the College's
students and stakeholders.
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Create a culture that values active engagement by encouraging
and rewarding college employees that participate in lifelong
learning activities and events.
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Continuously upgrade leading edge academic and technological
infrastructure, and implement professional development programs
to foster innovative teaching and learning methodologies.
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Through systems design, identify and remove organizational
restraints and enhance the deployment of innovation.
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Create an environment in which students and stakeholders
consistently rate customer service as excellent.
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Conduct a regular evaluation of technical, customer service
and management skills necessary for employees to achieve documented
standards of excellence; match employee skill sets with standards
and develop and offer professional development programs as
appropriate.
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