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Career Descriptions
Front Desk Manager -
Coordinates front-office activities of hotel or motel and solves
problems. Manages and maintains temporary or permanent lodging
facilities. Answers inquiries relating to hotel policies and services
and resolves occupants' complaints.
Food Service Manager -
Monitors and controls resources and oversees the spending of money.
Identifies information by categorizing, estimating, recognizing
differences or similarities, and detecting changes in circumstances
or events. Watches and reviews information from materials, events,
or the environment, to notice or measure problems. Provides guidance
and direction to employees, including setting performance standards
and monitoring performance.
Hotel Front Office Manager -
Interviews and hires applicants. Assigns duties to workers and
schedules shifts. Purchases supplies and arranges for outside
services, such as deliveries, laundry, maintenance and repair,
and trash collection. Receives and processes advance registration
payments, sends out letters of confirmation, and returns checks
when registration cannot be accepted.
Executive Housekeeper -
Plans, directs, and evaluates all housekeeping operations in commercial,
institutional, and industrial facilities. Employed in hospitals
and health care facilities, hotel and resorts, schools and universities,
commercial and office buildings.
Food and Beverage Manager -
Selects and prices menu items, use food and other supplies efficiently,
achieving quality food prep and service. Managers must find creative
ways to retain experienced workers.
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