Community and Business Services

Workforce Training Institute

Lean Office Series

An Overview of Lean Office - A Free Industry Breakfast
This is an opportunity to meet the instructor Chuck Nemer, CPIM, of this new seminar series, LEAN OFFICE. He will review the purpose of the series which is to teach you how to implement tools, techniques and strategies that will enable any firm to become more competitive and increase profitability. RSVP by calling LaWinda at (269) 926-4296. Register Now!

Date: Thursday, January 25, 2007
Time: 7:30 - 9:30 am
Place: M-TEC at Lake Michigan College
Room: MT134
Cost: FREE - Includes breakfast

Value Stream Mapping
Imagine spending $50-$75/month to join a fitness club. What made you do that? What does the health club do that makes you say, "I'm getting my money's worth coming here!" Learn how to value stream all the activities, communications, processes, operations, and information necessary to convince a customer there are benefits to your products and services and thereby create a willingness to pay for the product or service. Register Now!

Instructor: Chuck Nemer
Date: Monday, March 5, 2007
Time: 8:30 am - 5 pm
Place: M-TEC at Lake Michigan College
Room: MT134
Cost: $149
CRN: 60077

5S for Retail, Manufacturing and Professional Service Firms
Learn the foundational concepts of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) that are necessary for us to have a chance at successful and sane work environments. 5S is one of the philosophies and techniques necessary if we as employees want a more pleasant work environment, more satisfying jobs, processes that make the job easier and make sense. For employers, 5S means higher quality, lower costs, easier maintenance, greater customer satisfaction, and higher profitability. It is the foundation for continually improving ourselves. Register Now!

Instructor: Chuck Nemer
Date: Monday, March 12, 2007
Time: 8:30 am - 5 pm
Place: M-TEC at Lake Michigan College
Room: MT134
Cost: $149
CRN: 60078

Standardized Work
Learn how to establish a set of techniques and processes to deliver your products and services. You probably know what you want to do but you're wondering what's the best way to do it! Your knowledge, wisdom and experience, coupled with an established set of methods, provides you with a process that's constant and an outcome that's predictable. Imagine entering a retail store and a new clerk is fully trained and confident in what they do. How would you as a consumer react? You'd likely go to that establishment again and again as well as tell all your friends and colleagues about the wonderful experience you had. Register Now!

Instructor: Chuck Nemer
Date: Monday, March 19, 2007
Time: 8:30 am - 5 pm
Place: M-TEC at Lake Michigan College
Room: MT134
Cost: $149
CRN: 60079

Scheduling Lean-Building a Consistent and Effective Drumbeat to Work
Nothing guarantees a customer's satisfaction more than a delivery process that is consistent and effective every time. Not only that, any problems that occur will get fixed in a hurry because a tightly coupled delivery system cannot tolerate problems. This course will show you how to deliver a service or product that is in sequence with customer demands as well as on a timely and repeatable basis. Register Now!

Instructor: Chuck Nemer
Date: Monday, March 26, 2007
Time: 8:30 am - 5 pm
Place: M-TEC at Lake Michigan College
Room: MT134
Cost: $149
CRN: 60080

Lean Survival Giving Your Business a Chance to Stay In Business
In today's economic environment, there no longer are any guarantees. What works today may not work next year. A single vulnerability we have can be quickly exploited if we aren't honest with ourselves. Do you want a chance at securing your own future? Then join us and learn how to continually improve, eliminate waste and build an organization that has a shot at sustainability. Register Now!

Instructor: Chuck Nemer
Date: Monday, April 2, 2007
Time: 8:30 am - 5 pm
Place: M-TEC at Lake Michigan College
Room: MT134
Cost: $149
CRN: 60091