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Frequently Asked Questions

What's a FAQ?

FAQ is an Internet acronym. It stands for Frequently Asked Questions. If you have a question about Student Support Services at Lake Michigan College, this section may help answer it.

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What is Student Support Services?

Sometimes it takes a little help to turn a "B" into an "A" or a "D" into a "C". The Student Support Services (SSS) program can help you make the grade through study skills workshops, TRiO Computer Lab, "Early Alert" progress reports and group study sessions.

Do you have questions or concerns about where and how to transfer to a four-year school? Transfer campus visits and planning with the SSS Academic/Transfer Advisor will help.

Do you want to meet new people? Our service learning and social/cultural activities provide diverse experiences and lasting friendships.

Student Support Services is a federal TRIO program funded by a grant through the U.S. Department of Education. The goal of the program is to provided support services that increase the retention, graduation, and transfer rates of first- generation college students, low-income students, or students with a disability.

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How do I qualify?

You must be a U.S. citizen or permanent resident. You must also meet one of the following guidelines:

  • a first generation college student
  • a college student defined by federal guidelines as low-income
  • a college student with a disability.

Approximately 75% of students who attend Lake Michigan College are eligible. Start the process by completing the Student Support Services Application.

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What does first-generation mean?

First-generation means that neither of your parents has a four-year college degree.

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How is low-income determined?

Low-income is based on guidelines published by the U.S. Department of Education. When you apply to the SSS program, your income will be reviewed based on the information you submitted on your Free Application for Federal Student Aid (FAFSA). If you did not submit a FAFSA, you will be requested to provide your most recent Federal Income Tax Return or other income documentation.

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Does any kind of disability qualify me?

Yes, as long as it is properly documented. We've had past SSS participants with many different physical or learning disabilities including ADD, ADHD, paralysis, head injury trauma resulting in short term memory loss, visually impaired students and participants with impaired mobility.

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How can Student Support Services help me?

As a qualifying student, SSS can provide an array of support services that will help you reach your academic goals and adjust to college life.

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I get good grades. Why should I participate in Student Support Services?

SSS provides a supportive environment, not only for those students who need academic help, but for those who need other forms of assistance like transferring to a four-year school, those who would simply like a place to call "home" or those who want to help others.

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Tell me more about group study sessions.

Informal group study sessions for Biology 101, English 101, Anatomy 205 and Math 090 are available. Contact the SSS Educational Skills Specialist for more information. The study groups are student lead and are designed to be a time when students can get together and study, share materials, compare notes and use the computer lab!

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What is TRiO Computer Lab?

Located in B200 on the Napier Avenue campus, this computer lab is run by the Lake Michigan College TRiO Programs. This lab is open all year Monday - Friday, from 8 am - 5 pm. During Fall/Winter semesters, the lab is also open Wednesdays until 7pm and Thursdays until 6pm.

Students use the lab for working on papers, Internet research, small group study sessions, accessing WaveLink, and keeping up with what's happening around campus. Computers, a scanner, television, VCR, CCTV, voice recognition software and software for students with impaired vision are readily accessible. The office of the SSS Educational Skills Specialist is located in TRiO Computer Lab.

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What is "Career Connection"?

Career Connection is an opportunity for SSS participants who have successfully completed 24 credit hours or more to network with a community professional in their career field. See the SSS Program Director for more information.

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How do I borrow a laptop computer?

Laptop computers are available to program participants for 1 week loan periods. Contact the SSS Office Assistant to borrow a laptop.

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What other activities does SSS have?

Transfer campus visits are an opportunity to tour four-year schools, meet with admissions staff and see which transfer campus environment fits you best. Visits to four-year colleges and universities include Western Michigan University, Ferris State University, Indiana University- South Bend, Grand Valley State University, and Michigan State University. Other four-year schools may be visited based on student interest.

Social/cultural enrichment activities are offered to promote new experiences and provide the opportunity to develop new friendships.

Service learning activities provide an opportunity to give back to the greater community through team participation in the United Way Day of Caring, holiday food basket drive, and Relay for Life. Check the SSS Calendar or SSS Newsletter for all activities.

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Will SSS lend me money for school?

No. SSS does not lend money. We will provide assistance in completing your FAFSA financial aid form and help you work closely with the Lake Michigan College Financial Aid Office.

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What is TRiO?

Federal TRIO Programs are educational opportunity outreach programs designed to motivate and support students. TRIO includes seven outreach and support programs targeted to serve and assist low-income, first-generation college, and students with a disability to progress through the academic pipeline from middle school to post-baccalaureate programs.

Over 1,200 colleges, universities, community colleges and agencies now offer TRIO Programs. As most programs serve fewer than 250 students, TRIO staff have an opportunity to work one-on-one with students and are personally committed to their success. Lake Michigan College has four TRIO programs, the Educational Opportunity Center (EOC),Upward Bound, Talent Search, and Student Support Services.

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Where can I apply to be part of Student Support Services?

You can complete an online Application for the Student Support Services program or pick up an application at the Student Support Services Office (C207), the TRiO Computer Lab (B200), the Richard J. Pappas Student Services Center (Napier Avenue Campus), or LMC M-Tec or Bertrand Crossing Campus. You may contact SSS at 269-927-8603 to receive an application by mail or if you have further questions.

The Application is saved in pdf format, and requires the Adobe Acrobat Reader®, a free program from Adobe Systems.

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What if I am not eligible for SSS?

Don't worry. If you are not eligible and you need academic assistance, there are tutors available through the Lake Michigan College Learning Assistance Center. Our staff will help you sign up for tutoring. We'll also inform you of other campus resources to help you succeed.


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This page was last modified: February 7, 2008


Lake Michigan College - 2755 E. Napier Avenue, Benton Harbor, MI 49022 (269) 927-8100
LMC at South Haven - 125 Veterans Boulevard, South Haven, MI 49090 (269) 637-7500
LMC at Bertrand Crossing - 1905 Foundation Drive, Niles, MI 49120 (269) 695-1391
M-TEC at LMC - 400 Klock Road, Benton Harbor, MI 49022 (269) 926-6832