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Red Hawk Refuel Pantry

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Red Hawk Refuel Pantry

Welcome to the Red Hawk Refuel Pantry!

We are open to all currently enrolled students. 

Here you’ll find food and toiletries, at no cost to you, so that you can focus on your education, not hunger!

How to get started:

  1. Click Order Now, then Login Here, and sign in using your LMC username and password.
  2. On your first login, complete the one-time registration form.
  3. Choose your pickup location, then select date and time.
  4. Browse items and place your order (you have 10 points per week).
  5. Click Open Cart to Checkout, add a comment if needed, and select Checkout Now.
  6. Review your order confirmation for pickup details.
  7. Bring your LMC ID number for pickup (listed as your Account Number on your receipt).

 

Please note:

  • Frequency: One order can be placed per calendar week.
  • Points: Ten points are provided to each student per week to use towards pantry items. Points reset weekly and cannot be accrued.
  • Pickup: You will schedule your pick-up day and time while ordering.
  • Allergies: Pantry items may contain or come into contact with common allergens, including but not limited to peanuts, tree nuts, wheat/gluten, dairy, eggs, soybeans, fish, shellfish, and dander.

 

Location & Hours

2755 East Napier Avenue
  • Benton Harbor Campus
  • 2755 E. Napier Ave, Benton Harbor, MI 49022
  • Phone: 269-927-8142
  • Email: foodhub@lakemichigancollege.edu
  • Pick-up Hours:
    • Monday: 10:00am – 4:30pm
    • Tuesday: 10:00am – 4:30pm
    • Wednesday: 10:00am – 4:30pm
    • Thursday: 10:00am – 4:30pm
    • Friday: 10:00am – 4:30pm
125 Veterans Blvd
  • South Haven Campus
  • Address: 125 Veterans Blvd, South Haven, MI 49090
  • Phone: 269-637-7500
  • Email: foodhub@lakemichigancollege.edu
  • Pick-up Hours:
    • Monday: 11:00am – 4:30pm
    • Tuesday: 11:00am – 4:30pm
    • Wednesday: 11:00am – 4:30pm
    • Thursday: 11:00am – 4:30pm
    • Friday: 11:00am – 4:30pm

 

If you have questions contact foodhub@lakemichigancollege.edu.

 

On Campus Resources

LMC offers free basic needs assistance to help connect you to resources within on campus and in the community.

Click here to make an appointment.

 

Off Campus Resources

Help4Berrien.org is an easy-to-use online tool that lets people in Berrien County search for local services like food help, housing, counseling, and other support programs. It connects users with community resources so they can find assistance quickly and easily.

Help4Berrien.org

 

Michigan 2-1-1 is a free, confidential service that connects people with local resources for food, housing, utilities, transportation, and other essential needs. It’s available 24/7 by phone, text, or online to help individuals quickly find support in their community.

Michigan 2-1-1

Pick-Up Information

Benton Harbor Campus

 

Address: 2755 E. Napier Ave, Benton Harbor, MI 49022
Pickup Hours: 10:00 AM – 4:30 PM
Pick up your order on the 3rd floor, L-Wing, located immediately outside the stairway/elevator.

  • Frozen/cold items are packed in a separate bag and stored in the refrigerator labeled “Cold Food Pickup.” These items must be picked up within one hour.
  • Dry items and toiletries are packed in a separate bag and stored in the cabinet labeled “Dry Goods Pickup.” These items must be picked up by the end of the day.
  • Check the receipt attached to your bag for your LMC ID (listed as the Account Number) and the total number of bags in your order.

South Haven Campus

Address: 125 Veterans Blvd, South Haven, MI 49090
Pickup Hours: 11:00 AM – 4:30 PM
Pick up your order at the one-stop desk at the South Haven Campus.

  • Students must provide their LMC ID number to front desk staff.
  • Staff will retrieve your bag(s) for you.
  • Orders not picked up by the end of the day will be returned to the main campus and cancelled.
  • Students may re-order for that week if their order is cancelled.

LMC Closings and Holidays

When LMC is closed or operating remotely the Red Hawk Refuel Pantry will be closed. If you have an order set to be picked up on a day the school is closed or operating remotely, your order will be canceled and you will need to submit a new order. Questions/ concerns can be directed to foodhub@lakemichigancollege.edu.

Frequently Asked Questions

 

How do I log in to the Pantry Order page?

Use your LMC username and password to log in. The pantry order page uses Single Sign-On (SSO), so no separate account is needed.

Do I need a phone number to place an order?

No, a phone number is not required to check out. However, please keep your email address (and phone number, if you have one) up to date so you can receive pickup reminders. If you do not have a phone number, that is okay—be sure to check your email for updates.

Where do I pick up my order at the Benton Harbor Campus?

Address: 2755 E. Napier Ave, Benton Harbor, MI 49022
Pickup Hours: 10:00 AM – 5:00 PM
Location: Pick up your order on the 3rd floor, L-Wing, located immediately outside the stairway/elevator. Additional details are available under the Pick-Up Information section.

Where do I pick up my order at the South Haven Campus?

Address: 125 Veterans Blvd, South Haven, MI 49090
Pickup Hours: 11:00 AM – 5:00 PM
Location: Pick up your order at the one-stop desk at the South Haven Campus. Additional details are available under the Pick-Up Information section.

What happens if I don’t pick up my order?

Cold items must be picked up within one hour or they will be returned to inventory. Dry items not picked up by the designated time may be cancelled. Cancelled orders may be reordered within the same calendar week if points are available.

Why are some items missing from my order?

Items may be removed if cold items were not picked up within one hour, or if inventory levels changed before your order was packed.

What happens if the college is closed due to weather?

Please check the LMC Closure information at the top of this page for updates on campus operations and pantry pickups.

What if the college is closed for an extended period, such as winter or spring break?

If the college is closed for an extended break and you anticipate needing support, please contact foodhub@lakemichigancollege.edu in advance to make arrangements for an additional bag pickup during these closure periods.

 

USDA Non-Discrimination Statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of:

  • Race
  • Color
  • National origin
  • Sex (including gender identity and sexual orientation)
  • Disability
  • Age
  • Reprisal or retaliation for prior civil rights activity

This institution is an equal opportunity provider.


Program Information Accessibility

Program information may be available in languages other than English.

Individuals with disabilities who need alternative means of communication to access program information (for example, Braille, large print, audiotape, or American Sign Language) should contact:

The state or local agency that administers the program, or USDA’s TARGET Center:
Phone: (202) 720-2600 (voice and TTY)
Federal Relay Service: (800) 877-8339


How to File a Program Discrimination Complaint

To file a complaint, complete the USDA Program Discrimination Complaint Form (Form AD-3027). The form is available:

A written complaint must include:

  • Your name
  • Your address
  • Your telephone number
  • A description of the alleged discriminatory action, with sufficient detail to inform the Assistant Secretary for Civil Rights of the nature and date of the incident

Submitting the Completed Form or Letter

By Mail

U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410

By Fax

(833) 256-1665
(202) 690-7442

By Email

program.intake@usda.gov


Additional Information

You can access the USDA Civil Rights Complaint Form directly here:
USDA Civil Rights Complaint Form (PDF)

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