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Sales and Customer Service Certificate of Achievement

Learn how to focus on the customer

Talk with your program advisor or view available scholarships.

Sales & Customer Service Track Credit Hours
Business Administration 104, Salesmanship 3
Business Administration 105, Retailing 3
Business Administration 115, Principles of Customer Service 3
Business Administration 130, Professionalism in the Workplace 1
Business Administration 207, Small Business Management 3
Business Administration 261, Distributive Ed Co-op I, or Business Administration 262, Distributive Education Co-op II, or Business Administration 211, Principles of Management 3

 

Business, Hospitality, and CIS Department Chair and Faculty

Education: University of North Carolina: Bachelor of Arts in Economics, 1998 Johns Hopkins University: Master of Business

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Faculty, Business/Marketing/Business Communications

Kristi Lafrenz develops and teaches marketing and communications courses for Lake Michigan College and Siena Heights Unive

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Faculty, Computer Information Systems

Kyle has more than 10 years experience teaching a combination of IT and Communication courses.

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Ready to get started?

Connect with us! Request more information or apply today, and we'll send you everything you need to begin your journey at LMC.

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